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Article: Meet Your New Assistant

Meet Your New Assistant

Meet Your New Assistant

How AI Helps You Learn About Cloth by Medina Anytime

At Cloth by Medina, we’ve always believed that true luxury lies in simplicity, sincerity, and service. Our mission to preserve traditional craftsmanship and empower local artisans is now being thoughtfully supported by technology.

We are proud to introduce a helpful new feature: AI-powered assistance that’s here for you, anytime you need to know more about our products or services.

Whether you’re browsing from across the globe or just down the road, we know that questions can come up at any hour. What size throw fits your space? What does “botanically dyed” really mean? How should you care for your handmade cushion cover? Now, with the help of integrated AI technology, you can find answers quickly, accurately, and in a way that aligns with our voice and values.

This AI-powered support doesn’t replace our team, it extends our hospitality. Think of it as a knowledgeable friend who knows everything about our materials, techniques, ethics, and product care, and is always awake.

We’ve trained our AI to reflect what matters most to us:

  • Transparency about our sourcing and production

  • Clarity around our products and sizing

  • Warmth in how we speak with you, even through a screen

Just as every item at Cloth by Medina is made with care, so too is every answer you receive, whether it comes from a team member or our technology.

We’re still here for real conversations, always. But now, when you have a quick question at 2 AM or need a thoughtful suggestion while shopping, your virtual cloth companion is just a click away.

Because at Cloth by Medina, helping you feel good about what you bring into your home is part of everything we do.

Have a question?
Click the WhatsApp icon in the bottom left corner to chat with our AI Assistant. Available anytime to guide you through our products, stories, and services.

If you prefer talking to our staff member, here is our direct contact:

•⁠  ⁠Cloth Sanur: +62 811-3961-0160
•⁠  ⁠Cloth Ubud:
+62 812-2886-7694
•⁠  ⁠Business Inquiries:
+62 813-3090-3717
•⁠  ⁠Email Inquiries:
clothbymedina@gmail.com

Opening Hours:
Monday - Saturday: 09:00 AM to 18:00 PM
Closed for most public holidays.

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